Type of information we collect about you
We collect information about you when you contact BeautyBoo to inquire about our services, courses, to book an appointment or a course, and when you have a service or complete a course with us. When you sign up for any promotional advertisement and enter a competition with us as well. This information is collected online, in paper form, and through email or telephone.
The information we collect may include your name, home or business address, email address, phone number, date of birth, relevant medical history for chemical services, and previous qualifications for courses which will be recorded and stored for future reference.
This information is required for locating homes to carry out services booked and to send any paper certificates or training kits and being able to contact you in regards to your appointment or course. Text messages are sent out to remind you of your upcoming appointments and courses. DOB’s are for marketing reasons only. This information will only ever be used by BeautyBoo Hair and Beauty for treatments and BeautyBoo Training Academy for courses.
How your information will be used with us
We will use your personal information to deliver the services and courses you have booked.
We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.
If you have consented to receive marketing, you can opt-out at any time by contacting us via telephone, email and in person. You do have the right to request marketing to be stoped and this can be done through our contacts page or by emailing at any time to request to be removed.
How long do we hold your information?
If you decide to no longer be a client or student with us within a 12 month period between appointments or before your course starts or you have requested to be removed, then we will remove all of your basic information within 7 days from our system.
All record cards for treatments will be kept for 8 years from the date of your last treatment and all student records will be kept for 8 years also, any certificates obtained through our courses will be kept for 10 years from the date of achievement with the student’s name, email address and course name for replacement purposes only..
If you have given consent for communication either with treatments or training then you will receive information until you opt-out, or request removal.
Where your information is kept
Your information will be stored online, on paper, on BeautyBoos mobile telephone, and on our laptop for treatments and training. All paper information is stored in a locked unit within our studio or home and all electronic information that is stored is password protected.
Access, correction, and removal of your personal information
You have the right to request a copy of your personal information that is held about you with us, this will take up to 7 days to collect all information you have requested and will be sent either electronically or in paper form.
We want to make sure that your personal information is up to date and correct, we will check this with you on your appointment or course. If the information we hold is incorrect or needs to be removed due to it no longer being relevant or a change has happened then please do inform us as soon as possible for us to update your information.
You have the right to request any information about you to be removed. For medical and insurance reasons, all treatment record cards will be kept for 8 years from the last date of treatment.
All information is held by Chandra Brown – Owner of BeautyBoo Hair and Beauty and BeautyBoo Training Academy.
If you need to contact us, please do so via our contact page, by email, or by telephone.
Please see ways to be contacted below.